IT Support Solutions UK
about Shift IT Support solutions

Engineering the IT that businesses depend on

Shift Solutions designs, delivers and runs the IT that businesses depend on. Cloud and virtualisation, data centres, security and connectivity, together with the hardware and day-to-day support around them. We work across England, Scotland and Wales for organisations whose estate spans multiple sites and where downtime is not an option.

Engineering and supporting business IT since 2020

What we do

We started in 2020 and have grown into the work rather than out of it. Today that means cloud, virtualisation, data centres, network and firewall estates, multi-site connectivity, hardware supply, plus the support that sits around all of it. Our clients range from businesses trading twenty-four hours a day with no maintenance window to corporate estates inside organisations turning over more than £500 million.

How we work

We design what we deliver, then run what we designed, so nothing is handed between a sales team and an engineering team that never spoke to each other. We are vendor independent, so what we recommend is what fits the estate rather than what we are contracted to sell. We document what we build, because the alternative is a client who cannot leave, and a provider who cannot be held to anything.

IT Support Solutions UK

What working with us means in practice

One supplier handling architecture, build, hardware and support under a single contract
02
Vendor independent
We are vendor independent and platform agnostic, so what we recommend suits the estate rather than what we are contracted to sell.
Staged migration with tested rollback, delivered without an outage window
04
Engineer-led support
You speak to the engineers who designed and run your estate, rather than a first line reading from a runbook they did not write.
01
Single contract
Architecture, build, hardware and support from one company. When something breaks, there is no argument about whose fault it is.
Vendor independent advice across carriers, hardware and platforms
03
Staged delivery
Staged cutovers and tested rollbacks, planned around businesses that trade around the clock and cannot take an outage window.
Engineer-led IT support rather than a scripted first line
Getting started

How an engagement starts

Most conversations start with a look at what you already have. We walk the estate, document what is there, and tell you what we would change and in what order. That costs you nothing and it is yours to keep, whether you go on to work with us or not.

IT Support Solutions UK